Open your booking confirmation
Your confirmation contains the booking details and management link. Use the link while it is valid.
SK Katsastus
Existing booking, rescheduling or cancellation
Need a new appointment or help with your booking? Start with the booking confirmation or contact the station where you booked.
Contact us if needed
Choose the station where you booked below. If your appointment is soon or you are running late, call the station directly.
Tell us what you want to change
Provide the booking number, registration number and booked time. For rescheduling, also give your preferred new time.
Contact details for your booked station
Tampere
Lakalaiva
Lakalaivankatu 12, 33840 TampereOpening hours Mon–Thu 9–17, Fri 9–16
Tampere
Lielahti
Sellukatu 5, 33400 TampereOpening hours Mon–Thu 9–17, Fri 9–16
Pirkkala
Jasperintie
Jasperintie 160, 33960 PirkkalaOpening hours Mon–Thu 8–17, Fri 8–16
Ylöjärvi
Pinotie
Pinotie 1, 33470 YlöjärviOpening hours Mon–Thu 8–17, Fri 8–16
Helsinki
Itäväylä
Itäväylä 49, 00950 HelsinkiOpening hours Mon–Thu 9–17, Fri 9–16
Contact about an existing booking
Reschedule or cancel through the link in your booking confirmation or by contacting the station where you booked.
You can cancel your inspection appointment free of charge at least 24 hours before the scheduled time.
Cancellation less than 24 h before the appointment or non-attendance: 100% of the booking price.Open cancellation fee details
The cancellation fee must be reasonable in relation to the loss caused. The full fee will be reduced where necessary. Consumers retain their statutory rights.
A service contract made online generally includes a 14-day right of withdrawal. If you exercise this right before the service begins, cancellation is free and your payment will be refunded within 14 days of your notice.
- Tell the station the booking number, registration number, date, time and what you want to change. For rescheduling, also provide your preferred new time.
- If you are running late, call the station where you booked as soon as possible. The station will tell you whether the inspection can still take place at the booked time.
- Making a new booking does not automatically cancel an earlier booking.
Payment status is unclear
Check whether you received a payment or booking confirmation. Contact the station before trying to pay again if you appear to have been charged but the booking is not visible. Provide the time and booking number; do not send the full payment-card number or online-banking credentials.
Refund of advance payment
Your advance payment will be refunded if cancellation is free. Otherwise, the cancellation fee will be deducted from the refund.
If you are unsure about the status of your refund, contact the station where you booked.
Booking and payment guide →Payment and booking changes in the price list →