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Inspection package from €59Periodic inspection + required emissions test · vehicle under 3,500 kgView package →
5 stations · Helsinki and PirkanmaaServices for light and heavy vehicles
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SK KatsastusSK KatsastusProfessional vehicle inspection
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SK Katsastus

Feedback and complaints

What went well and where can we improve? Tell us about your experience or submit a complaint.

Give feedback Etsi oma asemasi →
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Tell us about your experience

Choose a topic and briefly describe your enquiry. We will route the message to the right person.

If your appointment is soon or you are running late, call your station.

You can also email: info@skkatsastus.fi

Vastaanottaja: info@skkatsastus.fi

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Resolving the matter

Complaint and rectification of an inspection decision

Choose complaint as the form topic if you are requesting correction or compensation. A formal request to rectify an inspection decision has its own procedure.

Complaint or claim for compensation

First contact the company that performed the inspection. Provide vehicle details, visit date, a description of what happened and your request with reasons. Attach only photos and documents needed to handle the matter. If the matter concerns a defective vehicle inspected before a vehicle sale, Traficom advises the buyer to contact the seller first.

Traficom: complaint or claim for compensation →
Rectification of an inspection decision

If you disagree with an inspection decision, first ask the station for an explanation. According to Traficom guidance, a request for rectification must be made within 30 days of the inspection. A normal feedback email to SK does not replace the formal request and should not be relied on to extend the deadline. Check the procedure and any fee in Traficom's current guidance.

Submit a request for rectification of an inspection decision – Traficom →